Food for Thought

WHEN 15TH OF SEP 2022, 12:30PM - 3PM

WHERE SEXY FISH

BERKELEY SQUARE, MAYFAIR, LONDON

Retention, retailers! How to keep your customers coming back for more

The cost of living crisis has introduced a new challenge to the already vastly competitive ecommerce industry. Advancing your retention strategy could be the answer.

Have you got a compelling retention journey in place for your new customers to buy again? Join some of the UK’s most innovative online retail brands to discuss how a retention push could create stability and boost revenue in response to a shift in customer spending habits.

The Speakers

Rita Cruz & Harriet Cole, Fred Perry

Harriet and Rita are digital executives at Fred Perry, the iconic British fashion brand which is making a big push on its retention strategy.

Abby Ratnasothy, The INKEY List

Abby is Digital Retention Manager at The INKEY List, the cult UK-based beauty brand created to deliver effective, jargon-free skincare.

Experts from the ecommerce industry

Industry experts from UWP, Yotpo and Ometria will guide you through game-changing ecommerce retention strategies for 2022.

The Agenda

  • 12:30 pm drinks, mingling
  • 1:00 pm Introduction: Welcome to the table + (n)ice breaker activity
  • 1:30 pm SPEAKER 1 : Modern Retention Strategies with Rita & Harriet from Fred Perry
  • 2:30 pm SPEAKER 2 : From retention to revenue, with Abby from The INKEY List
  • 3:00 pm ENDING : Q&A with a prize

What will I get out of the event?

Learn how competitive retention strategies can present a solution to fluctuating revenue in 2022

Hear from expert speakers who are achieving online retail success with market-leading engagement programs

Discover secrets to combatting the increasing cost of acquisition by maximising the lifetime value of each customer

Get together with some of the UK’s most innovative ecommerce brands & enjoy a unique lunch at Sexy Fish

About Food for thought

Ecommerce is an ever-changing industry, and when it comes to new trends and innovations, it pays to stay ahead of the curve.

Food for thought is an event series that invites online retail brands to discuss new ideas, share their success and meet other ambitious businesses with a plate of tasty food in hand.

Who IS FOOD FOR THOUGHT FOR

This event is perfect for ecommerce brands turning over £1m+ who are looking to drive growth and lower the cost of customer acquisition by enhancing their retention strategies. This includes, but is not limited to:

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  • Founders & C-Suite
  • Retail Directors
  • Heads of Ecommerce
  • Department Leads

Join us at one of London’s bustling culinary hotspots to explore trending topics and gain valuable insights that will help your business grow and thrive online.

Registration