We design and build customer loyalty programmes that revolutionise the way you engage with your audience. By tailoring a custom rewards programme to your brand, we help you create meaningful connections with your customers, inspire repeat purchases and foster a community of devoted brand advocates.
Our process begins with a comprehensive analysis of your brand, target audience and online business objectives. Through in-depth research and strategic discussions, we develop a tailored loyalty & referral programme blueprint that aligns with your brand values and customer preferences.
With a solid plan in place, our expert development team takes charge of implementing your Shopify loyalty programme seamlessly. We leverage our technical expertise to integrate the loyalty & rewards software with your existing ecommerce platform, or build a new loyalty infrastructure from scratch if required.
Ongoing optimisation is at the core of our approach. We continuously monitor and analyse the performance of your loyalty programme to maximise its effectiveness, delving into data analytics, tracking key metrics and customer behaviour to gain valuable insights that inform ongoing improvements.
As Shopify Plus partners, we have in-depth knowledge of how to get the most out of the platform, ensuring that your loyalty & rewards solution seamlessly integrates with your Shopify infrastructure. Our expertise enables us to leverage the full potential of Shopify’s features, unlocking unparalleled scalability, flexibility and performance for your loyalty programme and entire shopping experience.
Our skills go beyond sheer function; we also keep our finger on the ecommerce pulse, presenting fresh, new themes and ideas that will make your brand memorable. Whether you're looking to revamp an existing customer rewards programme or build a new one from scratch, we have the skills and knowledge to bring your vision to life.
Bringing shoppers a collection of premium streetwear and accessories, The Couture Club is one of the fashion world’s biggest digital disruptors. When they approached us, they were looking for a Shopify Plus partner who could help them navigate the ecosystem, accelerate their growth and give their loyalty programme the relaunch it deserved.
Learn more about how we refreshed and relaunched The Couture Club's loyalty programme with the LoyaltyLion platform.
When it comes to the Shopify ecosystem, there are a vast variety of tools on offer to help you enhance your customer experience and drive revenue. We’ve partnered with the industry’s best-loved tech to empower you to get the best out of the Shopify Plus platform. These market-leading partners help us – and you – unlock ecommerce excellence.
"Underwaterpistol have been absolutely amazing for us. The recommendations they have made to the site with regards to loyalty, tools and Shopify Plus itself has helped our team to grow sustainably."
“We’ve always trusted and valued UWP’s feedback and recommendations, and we’ve always felt like our website is in the best hands. I’d strongly recommend UWP to anyone looking to migrate to Shopify Plus."
"What I like about the UWP team is how collaborative and results focussed they are. They genuinely feel like an extension of our internal team and obviously care deeply about helping us to succeed."
"UWP is like having an in-house website team. The communication is insane and they really do care about our success. They have experts in every field so working with UWP is one of the best decisions we’ve made."
Absolutely! A fully customised loyalty programme can help you increase customer retention, foster brand loyalty, drive repeat purchases and boost customer lifetime value. It can also provide a competitive advantage that helps differentiate your brand in the crowded ecommerce market.
Over the past two decades, we’ve been lucky enough to work with innovative brands across a wide range of verticals. We specialise in designing, building and optimising industry-leading ecommerce stores, working strategically to create stand-out customer experiences that sell. Here are just some of the conversion-boosting projects we’ve worked on.